Food Delivery System
Online Ordering System for Restaurants and Delivery Business
Get Your Business Online And Start Selling With The Customized Online Ordering System for Restaurants That Allows Customers To Order Their Favorite Dishes Online And Streamlines Your Business Needs In The Quickest Time
Online ordering system is a modern platform that enables you to manage food delivery business activity efficiently. Become a valuable part of the growing delivery market and allow your customers to order lip-smacking dishes at their convenience. Besides, ‘out-of-the-box” features and online food ordering system make it easy for restauranteurs to run the business without putting in much effort.
Transforming your business in this mobile-first world is no more daunting, get started with emerging digital solutions and create a brand for your business as the food delivery market keeps exploding with a CAGR of 9.9% in coming years.
Do you want to digitize your restaurant, takeout and delivery business? Elluminati can offer you such white label online food ordering system that you can deploy within minimum development time. Moreover, dedicated technical support and intuitive user experiences ensure business scalability and agility.
Introducing the 8 key features below
Independent Marketplace Setup:
Browsing and Listings
Schedule orders
What if the customer is not planning to order something immediately? Not an issue, with the schedule feature, the customers can have it delivered anytime.
Geo fencing
By fetching their current location, the customers can even view their nearby restaurants or food stores and order food locally for themselves. These can be viewed both in map & list view.
Sorting and filtering
Searching can be made simpler through the options of sorting and filtering for restaurants and products.
Ratings and reviews
For every order, the customers can rate the restaurant and the delivery driver and also, write reviews for them.
Favorite Restaurants
The access to the favorite restaurants is much more easier when customers mark a restaurant as favorite and just browse the favorites list to place an order from a restaurant.
Social media sharing
The options to share the food experience can be achieved through social media like Facebook or WhatsApp, where customers can share the links to the products directly from the food ordering app.
Search and navigation
The customers can search and browse the restaurants on the food ordering app & website and view their details.
Restaurant & Catalog Management
Business Categories
No need to be limited to one variety of food. Give your customers the food experience they can get nowhere and offer a variety of food categories ranging from Chinese, Italian to Indian.
Import/Export Catalogue
Have a big list of catalogs to feed in? The feature to import the catalog into the food delivery platform through CSVs can be a big help. Importing of thousands of entries only in a few seconds.
Add-ons and Variants
Supplement the food items through an option of add-ons along with the product so that the customers can choose to enhance their food.
Availability and Schedule
Restaurants can easily setup their opening and closing hours and enable option for Preorder as well, so that the online ordering never stops.
Inventory management
Inventories of food items can be efficiently and accurately managed without any manual interference.
Fulfilment and Delivery
Real-time Tracking
The customers can never be lost and uninformed if they get real-time updates of their order along with ETAs. This is the most important feature of an online food ordering and delivery platform.
Auto Allocation
No human involvement is needed when it comes to the allocation of delivery drivers to the orders, when there is an intelligent feature of auto-allocation that automatically assigns tasks to the delivery drivers based on certain parameters.
Notifications & Alerts
The customers can easily get notifications and triggers based on the events set on the platform through which they can be updated time-to-time.
Proof of delivery
As a business owner or restaurant, you can verify the orders completed by the delivery drivers by checking the details like Proof of delivery and e-signature.
Optimized Routes
Multiple orders delivery is no more a trouble now. With the route optimization feature available in the online food ordering and delivery platforms, the drivers can follow an optimized route and do deliveries faster.
Marketing and SEO
Gift Cards
Gift card feature can be enabled for customers to send and receive money from their friends and relatives.
Discounts
The restaurants can set discounts on specific products or for the entire product catalogue occasionally to increase sales and consumer traffic
Search Engine Optimization
Easily control the marketplace’s meta tags, visible sitemap and robots.txt files through SEO.
Social Logins
Help the customers to register and sign in with Facebook, Google or Instagram accounts which is a simpler way to get them connected to the food delivery app.
Promotional Banners
Let the customers know what’s new and exclusive in the food marketplace through the ad banners that can be set based on city or restaurant.
Loyalty Points
Reward loyal customers by offering loyalty points that can be accumulated by placing orders and which in turn, can be redeemed against the next order values.
Payments & Checkout
Guest checkout
Convert your customers towards ordering through Guest Order functionality by which they can browse the catalog first and then complete the checkout.
Delivery modes
Restaurants can offer both types of delivery modes at checkout: Home Delivery and Takeaway. Accordingly, delivery charges can be imposed on the orders.
Commission
Business owners can provide the restaurants with their share or commission through the online platform itself and get the settlement done in real-time.
Payment methods
The customers can get the ability to pay online or contactless through the integrations of a plethora of payment gateways, according to their choice.
Wallet
The online food ordering and delivery platform should be able to provide wallet functionality to both the customers and the delivery drivers to smoothen the payments and earning processes.
Chat & Notifications
Custom Bots
The custom bots can be used for the food marketplace to engage with the customers and maintain consistency.
Live Chat
Restaurants need to listen to their customers, identify pain points and solve the queries, therefore a feature to chat on every order is mandatory.
Real Time Analytics
Google Analytics
With the integration of Google Analytics with the food delivery platform, the access to analytics has no limits. Track sales, visits, and referrals through the GA dashboard directly.
Reports
View and download the analytical reports for the sales, customers and orders and filter them on the basis of date.